Returns & Refunds policy

At Johnny Apple Springs, we want every order to arrive safely and work as intended.

Because our torsion springs are small precision parts, we handle returns a bit differently than typical retail items.

Damaged or Incorrect Orders

If your order arrives damaged, incomplete, or incorrect, please contact us within 7 days of delivery, and we will gladly send a replacement or make it right.

johnnyapplespringsllc@gmail.com

Returns

Due to the nature of precision springs and small parts, we are unable to accept returns on opened or used packages.

If your springs have any problems, you may request a return within 14 days of delivery.

Return shipping costs are the responsibility of the buyer.

Issues With Fit or Installation

If you have any questions about compatibility or installation, please reach out before attempting modifications. We’re happy to help troubleshoot and ensure you get the right solution.

Our Goal

We’re here to support the Spinja community and keep launchers working for years to come. If something goes wrong, we’ll do our best to help.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• The goods were delivered within the last 14 days

• The goods are in their original packaging.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail johnnyapplespringsllc@gmail.com